The core of a relationship between broker and client is trust. In real estate this is defined as a fiduciary, meaning the broker has the responsibility to execute his or her mission with honesty, best efforts, and loyalty. We avoid dual agency since it is our belief that serving two masters is problematic.
Interest rates follow other financial markets and are, as such, unpredictable. Still, we take advantage of trends. Most lenders offer similar rates and costs. Therefore, the mortgage broker does their best to inform, advise, and be available to borrowers. Service is the primary difference between lenders.